Monday, 3 April 2017

Call Center Executive- salary 20000 (Night Shift)

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Call Center Executive- salary 20000 (Night Shift) 
votiko - Palsana, Gujarat
₹20,000 a month
Hello Candidates,
Greetings of the Day..!!
We are urgently hiring Call Center Executives for our growing organisation. Interested can call on: 8734853710
Designation: Call Center Executive
Salary: 10-25 K
Experience: Min 6 months (Freshers can apply who have good English)
Job location: Navsari, Gujarat
Job Timing: 7:30 pm to 5 am
Job Description:
  • Required to attend to the customer calls and provide them the required information.
  • Needs to key in the details of the conversation he/ she has with the client. This is captured for future reference.
  • Required to take down the requests received for activation/ deactivation of any service from the clients and forward the same to the team handling this activity.JDNeeds to understand the client’s complaints and work upon resolving them.
  • Required to escalate certain customer issues to their supervisors. Usually the issues which cannot be handled at his level are escalated further.
  • Needs to stay updated with the information about the company’s products and services at all times.
  • Required to have knowledge about the latest schemes and offers launched by the company.
  • Required to deal patiently with the customers. Even if a customer is angry or irate the call center executive should speak politely with him.
  • Needs to coordinate with other departments for resolving customer’s complaints and fulfilling their requests.
  • May be required to give proactive information related to any newly launched products and services of the company to the clients.
  • English Must.
Thanks & Regards,

HR,
VOTIKO
8734853710
www.votiko.com
Job Type: Full-time
Required education:
  • High school or equivalent
Required language:
  • English

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